Return and Exchange

At Caliber beauty we maintain a very high level of quality assurance. All of our products are prepared and professionally packaged at our factory. Everything goes through a rigorous process to make sure you are receiving the best quality product possible. All orders are thoroughly inspected before shipping. It is our primary focus to make sure you are completely satisfied.

what is your return policy?

Return request must be made within 14 days from the shipping date of your order.

Any return request after 14 days will not be honored.

All returned item must be in original packaging and resalable conditions.

NOTE: For any returned product that not in original packaging or resealable conditions, a $35 restocking fee will be applied.

How to make a return?

Please contact us at info@caliberprocorp.com to submit a return request.

Please send the item(s) back with the return and exchange slip via your preferred shipment method to our return address. We recommend that you chose a shipment method that enable for tracking.

NOTE: Caliber Pro Beauty will not be responsible for the loss of the returned parcel. Shipping and handling charges shall be borne by you.

You have 7 days from the date of return request submitted to shipped out your item(s). If this period has passed and we have not received any tracking information or original item(s), your return request will be canceled and no refund will be made.

What is next?

Once the returned item is received and inspected, a refund will be processed to your original payment method.

What if i did not receive my refund?

If you have not received a refund yet, contact your bank or credit card company, it may take some time before your refund is officially posted.

What is your exchange policy?

Exchange request must be made within 30 days from the shipping date of your order.

Product must be exchanged for something of equal or greater value. No price different refund will be permitted.

How to make an exchange?

Please contact us at info@caliberprocorp.com to submit a exchange request.

Please send the itme(s) back with the return and exchange slip via your preferred shipment method to our return address. We recommend that you chose a shipment method that enable for tracking.

NOTE: Caliber Pro Beauty will not be responsible for the loss of the returned parcel. Shipping and handling charges shall be borne by you.

You have 7 days from the date of exchange request submitted to shipped out your item(s). If this period has passed and we have not received any tracking information or original itme(s), your exchange request will be canceled.

You will be notified once we received your parcel and the information of the new shipment with exchanged item(s).